Hey there, Hydro Homie,
At Echo H2O, our mission is to flood your life with healthy hydrogen water and happiness. But we understand, sometimes a product might not quite ride the wave the way you’d hoped. So here’s our ‘No-Sweat, All-Splash’ return policy:
- The 30-day Ripple Rule: If our product doesn’t fit into your life’s flow as smoothly as you expected, no worries! You’ve got a refreshing 30 tidal cycles (aka days, in plain ol’ dry land talk) from the purchase date to return it. Just remember, time and tide wait for no one!
- Defective Buoy – Oh Boy!: If your Echo H2O device is causing more bubbles than expected, we’d like to exchange it. After all, we all deserve a second chance to go with the flow, right?
- Partner Puddles: Dived into our products through a partner? Cool! Just remember to register it using the warranty form – think of it as the golden ticket to our hydration station.
Here come the small waves, though. We need to apply a 15% restocking fee (it’s kinda like a parking ticket for our warehouse), and you’ll have to cover the return shipping. Consider it your contribution to keeping our product life-cycle flowing smoothly!
Sadly, we can’t accept returns for items marked as “As Is”, “Sale Final”, “Clearance”, “Open Box”, or “Refurbished”. These are the hidden pearls in the ocean – you get them ‘as is’, and who doesn’t love a bit of a treasure hunt?
In this great big sea of choices, we’re stoked you chose to ride our wave. If you hit any snags or just need a friendly port in a storm, remember, we’re here for you.
To cap it off with a high tide – thank you for choosing Echo H2O. Keep making waves!
Stay hydrated,
The Echo H2O Crew
